***Please note – Orders that are not cancelled within 24 hours and have been dispatched are ineligible for refund. This applies to all orders that have been dispatched and delayed during 2020 during the domestic and international mail delays caused by Covid-19. We thank you for your patience and understanding.***
The term www.kegels.com.au or ‘us’ or ‘we’ refers to the owner of the website whose registered office. Our company ABN registration number is 45 625 854 271, Brisbane Australia. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms and conditions:
The content of this www.kegels.com.au is provided for your general information and use only. Content may be subject to change without notice.
We provide no warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains materials owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website including all content may give rise to a claim for damages and/or be a criminal offence.
This website includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Orders and Refunds
Please contact us prior to the return of any item to for instructions regarding our returns process before returning any product. All our goods are dispatched hygienically sealed. For health reasons we cannot refund any intimate women’s health products. Please ensure that you enter the correct postal address when you submit your online order. We are unable to assume responsibility and costs for orders where the incorrect postal address has been supplied at the time of ordering. Nor can we assume responsibility for incorrect orders. All additional costs incurred as the result of incorrect order or postal details being provided at checkout are the responsibility of the purchaser. Orders that are not cancelled within 24 hours and have been dispatched are ineligible for refund. This applies to all orders that have been dispatched and delayed during 2020 during the domestic and international mail delays caused by Covid-19. Order cancellations incur a fee. This fee covers any out of pocket expenses including goods posted, postage and fees charged by our payment providers for processing or cancelling your order.
Some countries charge a customs fee. Any additional costs to those already paid at checkout incurred by local customs or postal authority are the responsibility of the purchaser.
Downloadable orders are non-refundable; our system is automated and sends your download to your email address immediately following checkout.